1089P Dome Camera will not connect

I recently changed for a iPhone X to a iPhone 12 Pro Max.Now my 1080P dome camera (indoor) will not connect. I have done everything I can think of even disabling my 5.0 mbps wifi. It just won’t connect no matter what I do. any help will be appreciated.

Hey @London Thanks for coming to the community for assistance on pairing your camera.

Can you try switching your cell phone to 2.4ghz as well as your router?

Also, read this thread and give this a shoot as well:


Could you tell me how to switch my iPhone to 2.4ghz?

Hey @London Please follow the steps listed below to turn off 5g and switch to 2.4ghz

  1. Head to the Settings app on your iPhone 12
  2. Tap Cellular
  3. Choose Cellular Data Options
  4. Tap Voice & Data
  5. if you want to turn 5G off completely, tap LTE