10 digit code doesn't work

Community Support
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#1

Hi,

I received a 10-digit promo code.

I write this code and then the annual plan changes his price a 60% off. So far everything is correct, but when I press the pay button, now the price appears without a discount. Can you help me to finally get the price with the discount?.

Thank you.

#2

Hello, we apologize for any issue you might be having with purchasing our Cloud Services! Could you send details of what you are experiencing to our customer support at https://www.kamihome.com/contact? We would be glad to help with this. Hope to hear from you soon.

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