YI Home - No Records/Pics in Android Galerie

Hello!

Since May 18, 2021, pictures and videos that have been created in the YI Home app are no longer displayed in the Samsung gallery. The problem seems to have been known here for a long time. When will it be resolved? :cry:

Infos:
YI-Home App V4.84.3_20210622
Mobile Phone: Samsung Note 8, Android 9

Hey @Junior_Jack We are very close to releasing an update to resolve this completely. At this time, the Album data is stored locally on your phone in an internal directory, but it won’t automatically be moved to the Phone’s photo gallery.

We will be in touch with an update very soon. Thank you for your patience.

2 Likes

@Steven_Kami

Sounds good.
Can you tell me the path where the photos are currently saved locally on the phone?

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