For 3 days in a row now, my Yi Home cameras have gone offline at 3:35 AM and did not come back online afterwards so that they had to be reset.
The Yi outdoor camera on the same network is still working fine, so it does not appear to be a network/modem problem.
Any idea what’s going on?
Hello, we sincerely apologize for this experience. Please refer to the link provided below and follow the steps to get your camera back online. Let our customer care team know at https://www.kamihome.com/contact if you continue to face problems.
Camera Offline - https://help.yitechnology.com/hc/en-us/articles/360048887514-Camera-Keeps-Going-Offline