I don’t understand. I also use this application with the yi home camera, to watch my new child, but the sound don’t stay on, it turn off automaticly and I don’t understand why…
Is there is a workaround ?
Thanks
Yes, this is currently “normal”. If/when your live feed buffers/reconnects, it returns to it’s default audio mute setting.
Unfortunately, there is no work around but we’re hopeful the YI developers will add more control of this sooner than later.
Hello @RD2 @gregoriojoven Thanks for coming to the community to provide us with feedback! It sounds like this is a pretty heavily requested feature for those using Yi Home Camera as a baby monitor. Understandably so. That would frustrate me as well.
I am going to report this to our programming team and if we can make this improvement and a timeline.
Thanks for your patience and understanding! I hope all are having a lovely day.
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OK It will be nice to add this feature, because I can’t use this camera as baby monitor, I have too much small loss connection which are not a big problem, but each time, the sound turn off… 
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thanks for the info @RD2 I’ll keep all posted to our progress as we continue to improve our app experience. Thanks for coming to the forum!
Could you please add this feature at the top of the to do list… I only have this camera to watch my new born baby
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I will do my best to make it a priority. I’ll keep you posted on my progress and update you by Wednesday with more information.
Thanks for your patience and understanding.
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None yet! But, keep checking in and I will do my best to bring this to the attention of our team. We are in the process of making big backend changes that will improve the experience for everyone overall. Thanks for your patience.
Any update on this? Just purchased camera to use as a nanny cam but would like audio to be set to default on or at least have the option to
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Hi,
I have the same problem @Steven_Kami, could you give us some news, you told that the developpers will solve this problem 6 month ago.
Thanks in advance, I am worry to watch my baby with this cam
Hey Romain - I’m sorry for our delay. Priorities got shifted a little so I do apologize for the delay. Let me talk to our team and get you an update.
Hello Alll! I am excited to announce that with the most recent release for iOS, your mute option now is a saved state. If you turn mute OFF, it stays OFF. And, most importantly, if you turn the sound ON, it will stay ON. We know this was a big area of concern for a number of our app users and we have listened. Next week will be the Android release that has this very same function. Thank you all for your feedback. We greatly appreciate it.
@Romain @toppare @RD2 @ShawnRef @Gabrie77 @gregoriojoven @Sarah @randomusername
Hi Steve,
We’ve only just downloaded the app so it’s up to date, however the mute function is not staying off.
Whenever I go out of the app the mute function turns back on. I’ve turned the microphone on in settings but the mute function returns every time I change the screen, even whilst in the app. Any suggestions as I really need to be able to hear my baby crying.
Cheers
Hey @Mama1 Thanks for coming to the forum! Being able to hear you’re baby is a pretty important so let’s see what we can do to get this resolved quickly.
Are you using the Yi Home, Kami Home, or Yi IoT App? What version of the app do you have? (if you go to “Account” then, “About”, you’ll find the app version.
Thanks for your patience!
Hi Steve,
I’m using the Yi IoT
Version 2.7.2_20211013
Cheers
What is your brand and model of camera?
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Hey @Mama1 Unfortunately, the mute saved state has not been implemented in the Yi IoT app yet. We have plans on making the same changes to the Yi IoT app that we have done to the Yi Home and Kami Home app. Timeline for the change is not firm at this time.
What kind of cameras do you have? If they are Yi or Kami cameras, you can download the Yi or Kami Home app which does allow for a mute saved state.