Yi Home App Times Out

How do I stop the Yi Home App from timing out?

Hello. Are you getting any error messages? Error codes?

Did your system ever work without this issue?

Hey @jftaylorjr13 Thanks for coming to the forum! You’ve come to the right place.

Can you give us a little more detail? Potentially send us a screenshot of what you’re seeing on your app when you receive the timed out message?

Also, try downloading our Kami Home app, login with your Yi credentials and see if you get the same error.

I look forward to your response.