Yi dome 1080p spare parts

Community Support
#1

Hello everyone

I buy a yi dome 1080p newly. After 2 weeks of using that, picture become bad and distorted. And by rotating camera, picture become good or become bad again.

Finally I open camera to find out the problem.
I realize that one the wire sets has has problem.

I want to know is there any online shopping center that sell spare parts of this model of camera?

If not, how can I buy this spare parts?

#2

Hi,

Unfortunately, we can’t recommend any repair centers for our cameras that would sell spare parts. Please contact our customer support at support@yitechnology.com to look further into this matter to see if your camera was purchased from an authorized seller and is under warranty for replacement.

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