Hi, Steven. I think that the only solution is update the firmware. The question is that I don’t know how the updated firmware can be adquired by the camera, because the camera can’t link to any wifi network. I’m waiting your news. Thank you so much.
Steven told you in the above post contact support via the link supplied
I have tried to tell my problem in www.kamihome.com/contact and the system doesn’t allow me to do it.
Hey @mmoreno What happened when the system wouldn’t let you open a ticket at www.kamihome.com/contact? Do you happen to remember any error message?
Were you able to get in touch with support? What region are you in?
I’ve got in touch with support (Equipo de Servicio al Cliente de YI Technology para Europa y Reino Unido) and I trust the problem is being solved. Thank you so much.
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@Steven_Kami @mmoreno
Hi - I started facing same issue with a Yi outdoor camera which was running fine for months and stopped working few days ago. So how have you solved your issue of airing again after a reset ?
It would benefit to the full community to share solution along to issue.