Yi cam renewed & I didn't want it to....

I didnt want to renew my subscription, I no longer have the camera and dont want a new one of this brand. No problems with it. My account was automatically renewed, how do I cancel this transaction and get a full refund? The number 1-844-234-8492 never has agents, I need help??

Customer satisfaction is a priority for Kami Home and we provide 24/7 customer support to our users. We regret that you had an unpleasant experience. Please reach out to us at the email listed below so our customer support can help you out: support@yitechnology.com