I purchased what I assume is the original Yi Home camera a couple years ago with a cloud plan. When I originally had the cloud plan I could view whole clips on either the mobile app or the Windows app. After not needing to record things for a while I have signed up for the yearly cloud plan again, but have found that I can only view full clips on the mobile app. How can I also view full clips and not just alerts on the Windows app?
Hi Jason, the current PC Desktop Application only supports viewing alerts. We plan to introduce more features will in upcoming versions.