So suddenly the camera disconnected, I tried to reset it but it seems to not work, and can’t reconnect it again.
it also started to speak only Chinese for some reason so I’ve no idea of what’s the problem.
any suggestions?
Oh no @Benl123 That is a problem. I recommend contacting our support team at www.kamihome.com/contact to get this resolved.
Some information that will help that I can also pass along is…
What app version do you have?
What is your firmware version?
Did the app or firmware recently update?
Operating system?
Thanks for your patience while we do a little digging. I will check with our team for any other reports of this issue
Hey Steve,
Thanks for replying.
I contacted support, still waiting for a response from them.
My app version is 5.4.0
I can’t answer in regard to the firmware cause I have no idea what it is, sorry.