Yi 1080 camera went off line, now it can’t reconnect

Our last camera just went off line a couple weeks ago. Used to have three, but the other two were not used much, so it didn’t matter much until the third went down.
I have been thru every self help step published on your website, multiple times. I have received emails from two different people that do not appear to be reading what I wrote.
I need help from a person who will read what my problem is and understand that I have already done all the stuff they recommend.
Reset cameras, triple checked WiFi info, rebooted routers, nothing is working.

Hi, we’re sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at https://www.kamihome.com/contact.