Wifi Issue Apartment Need "Username"

Hello, I live in an apartment. I have 2.4 wifi that I connect to, however, it requires me to enter a username and password. The camera only allows me to enter in the network name and password. There is no field to enter in a username and therefore I keep getting an error. Can anyone help me?

We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at https://www.kamihome.com/contact so we can help resolve this issue. Thank you.