Support not responding

Support will not email me back. I have sent three emails. I want to return my cameras as the battery life is terrible. I get 3-4 days out of them.

Hi @verdusv I just escalated this to our support team lead. Sorry for the wait.

Hi, unfortunately I also have problem with contact with support regarding doesn’t working camera.

Hi @Qwer, thank you for joining the forum. I’m very sorry that support has taken so long to sort out your replacement camera. I will contact today and request that they send you a new camera tomorrow morning.

Hello, unfortunately it didn’t work. My camera still wasn’t replaced and for question what’s happening with it, no answer.

That must be frustrating! Let me look at your ticket. May I please have your email address that was used to email our support team?