Stop Ads on push up notifications!

Community Support
#1

I am very unsatisfied of your app because i can’t stop your UNWANTED push up commercial notifications advertising your UNWANTED cloud service.

I tested all the available pushup notifications settings and your UNWANTED ads are impossible to stop because you send throught the security alerts option (general).

I will never buy again a camera from YI Home.

In the past it was a good product/app but now you are obsessed to sell your unuseful Cloud Service since i use a cheap Sd Card i will never join it, so stop stop stop your push up Ads!!!

Screenshot_20230806_105505_Settings|233x500

6 Likes
#2

We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without any ads. Please contact us at https://www.kamihome.com/contact so we can further assist you.

#3

And there lays the problem…. The guy says he DOES NOT want to purchase a cloud subscription because like many he is happy with his SD card.
So he therefore requests you STOP using the Advertisement system for cloud Subscription. However, in your typical wisdom you tell him he can have no ads so long as he purchases a cloud Subscription.
What a total joke……
You force ads onto us to purchase a cloud subscriptions then tell us if we purchase a subscription you will stop the ads.
Unbelievable!!!

4 Likes
#4

I already bought 9 cameras and now I still have to pay for a subscription in order not to see constant ads!

1 Like
#6

how Disgusting like this company push up advertisement in their APP and clients don’t have a control! It is unethical! Ezviz does much much better than Yi!

#7

We don’t need any discount. We need Yi to do thing ethical by removing advertisement in APP!

1 Like
#8

Amen. I want to see my camera feed, not an advert for some sweat shop like ‘Temu’ with annoying music everytime. It’s embarrassing to open the app in public.

1 Like
#9

Lol the customer support politely told all of us f you

#10

Here I hear a noise in my kids room and I want to go check it but just wait you have 30 sec of a mushroom in combat. Wtf yi home. Force us to watch it after or something. Or like Amazon and hulu adds play once and then we get to watch the movie.

#11

hey fucking yi support we will find a hacked version to remove the ads just wait…

#12

I’m really pissed at this. I have 11 cameras with SD cards and I bought them because they did not have ads or required subscriptions. In the meantime I want to replace all my cameras with another brand that does not have ads or subscriptions because this is absolutely unscrupulous and I cannot support a company that does this. I would rather spend $500 on new cameras than to pay this company for a subscription. Any ideas? Someone mentioned to me that there is a class action lawsuit being filed so I’ll wait for that too.

#13

Like others who have posted here, I’m frustrated at these enforced ads every time you want to open the app.

I purchased several Yi cameras (before the became Kami) because of the SD card recording, before the trend uptick of cloud based recording, but now loosing time when you are opening the app to see what has triggered an event is not only annoying and somewhat embarrassing when you’re in public, its a potential safety issue. Those seconds could allow someone to escape from an imminent attack or burglary.

Yes, offer a cloud based service but don’t penalized your other “paying” customers at the same time. Corporate greed wanting to line to pockets of the already wealthy shareholders perhaps?

Kami have lost any furture custom or recommendations from me. I for one will be looking for another brand of home security camera, and one with better zoning capabilities that offered by Yi/Kami.

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