Sound is gone on camera

I have 4 cameras the microphone is turned on yet there still is no sound on one device…have had them long enough to know how they work…hope do i switch this defected device?

Hey @Brooklyn66 We recommend contacting our support team at

Our team is available via email or chat. They can help you troubleshoot or replace if under warranty.

Have a great day! Thanks for coming to the forum.

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