Smart AI Detection Night mode

The new AI detection appears to work reasonably well during daylight but is non responsive at night. No movement triggers an alert. I’ve tried this on an external camera and it never records any motion. The only resolution is to put it back to motion detection each evening. The camera is YI Outdoor Camera 1080P HD and the firmware is up to date.
Can you advise of a solution or is this AI motion detection only fit for daytime?
Thanks

Hi, we would like to fix this. As we don’t have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.

is this the chatbot i will be speaking with?

I have messaged you with my email
Thanks

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