Has anyone else had the problem (or a solution) of the six second clip not working upon motion detection? The alert still works but when you click on it to view the clip, a message comes up unable to load. There is now a generic picture instead of a screenshot of when the motion was detected in the alerts section of the app.
This is on an iOS (iPhone 11) platform and funny enough the app was updated yesterday and this problem has now occurred.
Thanks in advance for any help