SD-Card motion not recording after App update

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#1

After Yi Home App upgrade motion video will not record to SDCard unless motion event alert notification is set to on. I do not want motion event alert notification every other minute but I do want video recorded to SDCard so I have the option of reviewing if required. This used to work before the latest Yi Home App upgrade. I’m hoping this is a bug and the programmers will eventually get it fixed.

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#2

Hey,
Apologies for any difficulties you experienced. We’d be happy to take a look into this for you, please contact us at https://www.kamihome.com/contact.
Thank you.

#3

I have the same problem

#4

If the SD card won’t record, please try the following steps to fix the issue:

  1. Extract/Reinsert the SD card from the camera, please make sure the camera is unplugged.
  2. Format the SD card using a PC/Laptop, please make sure to backup the existing recordings, if any.
  3. Use a different or brand-new SD card.

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