Screen obscured by cloud service advert

Hi, my camera has an SD card in it which it records to. Previous when I’ve had an alert I’ve been able to view a quick 6 second clip of it and go into my app if I want to view it further. Now the 6 second clip is obscured by an advert for the cloud service. Is there a way of removing this advert?

Hey,
Apologies for any difficulties you experienced. We’d be happy to take a look into this for you, please contact us at https://www.kamihome.com/contact.
Thank you.

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