I’ve looked at previous postings, but I don’t see a reset button on this camera.
Hello. Previous advice is
To delete the camera from your YI Account do the following:
1 - Launch the YI Home App.
2 - At the welcome page, tap on the name of the YI Camera you want to delete.
3 - Tap on “Settings”. (It may be found at the lower right part of the screen for IOS users and the upper right part of the screen for Android users.)
4 - At the bottom part of the “Settings” page, you’ll find the option to delete the camera.
Once the camera has been deleted from your YI Account, please use a pin or paperclip to reset the camera. Push gently until the yellow light is on and you hear “reset is successful”.
To pair your camera, do the following:
1 - Plugin and install the camera right next to the router during setup. Once set up, move to your desired location.
2 - Launch the YI Home App.
3 - Reset the camera with a paper clip (in reset hole) and wait for it to boot. Listen for “Waiting to connect”.
4 - Tap on the ‘+’ sign and select the specific name of the YI Camera you’re pairing from the list.
5 - Follow the voice prompt/instructions on the App and enter your correct Wi-Fi password (case sensitive).
6 - A QR code will be generated on your mobile phone. Face the QR code generated on your mobile phone towards the camera’s lens.
7 - A solid blue LED will now be lit on your YI Camera indicating that the pairing was successful.
I already looked at that response, but camera is no longer connected to original router/network. I do not see a reset button.
It might be just a small hole the size of a pin prick
Dot on upper left does not move.
Can you take a photo of the full camera. Is there nothing that looks like a pin hole?
The button that does not move. Try using a pointer to press that down
Hey @ggazzia it seems you have our wired outdoor camera. Is this correct?
There should be a small button a long the side on the black material. Give this article a read: https://help.yitechnology.com/hc/en-us/articles/360035726553-How-can-I-reset-my-YI-Outdoor-Camera-
It does not have that reset button
Is the little hole on the left can you slide anything into it to see if there is a button that can be depressed ?
Hello,
I have this same exact problem with this camera. There is no reset button inside the MicroSD card slot like some photos I’ve seen. I have the same fixed imprint shown by the photo of this user, but as he noted, it’s fixed filled plastic. I pushed hard on it for at least 15 seconds with a safety pin. Nothing. I even peeled off the QR sticker on back to see if it was hiding under there. No luck! I need to reset it because it lost connection with my app. Please advise.