Problem rear camera Yi Dash Camera Guidelines

For a year now I have installed the YI Mirror Dash Camera Guidelines in my car and suddenly the rear camera does not show an image. When I tap on the touch screen to select it the message appears that the camera is not connected. I do not know what may be waving. The front camera works normally. The rear camera has a resolution of 1080 * 720. Can I install another one with a higher resolution at 1920 * 1080 or will I not have an image on the mirror screen? Also the lines that appear in the back when I park are lines of the mirror screen or the rear camera? Now that the rear camera has a problem and I have no picture, the parking lines do not appear. I contacted the store where I had bought it but they do not have a rear camera. Please help me. Thanks.

Hey @George Thank you so much for coming to the community!

I am going to follow-up with my team to ensure that I give you the best advice on the next steps.Thanks for your patience

I hope you’re having a good evening!

browsing the internet I found the following camera (link attached). I believe it is compatible. What do you say?
https://www.zipy.gr/p/ali/car-backup-rear-camera-full-hd-1080p-night-vision-170-degree-4-pin-for-parking-monitor-dual-lens-streaming-rearview-mirror-dvr/4000535363409/

Categories