Yi Home 1080p | Stuck on yellow light

Community Support
#1

Hello.
I have the Yi 1080p Home camera model: YYS.2016
It turns out that I got the camera 2 days ago and it was updated to the latest version. Today I removed the camera from my mobile to take it to my parents’ house and install it there and it turns out that the camera does not respond. I can’t synchronize it with the mobile since it stays fixed with a yellow light and I put a pin to reset it and it doesn’t work either. Can someone tell me what I have to do to make it work? Do I put a sd with the firmware?

Thanks for the help.

#2

Hello sorry to hear this.

Could you try looking at this thread it should help

It sounds like if new it is doing a firmware update it could be that’s failed. Please look at the above thread and go through it to resolve this.

#3

Hello, I don’t understand how to do it, can you help me? My English is not very good. Do you have telegram

#4

Hi.

Does this help?

Do you have access to a computer and micro SD card? (You’ll need an adapter to use in your computer)

I would go get the firmware from Kami

https://kamihome.com/firmware/

And follow them manual update steps

  1. Ensure that you have updated to the latest version of YI Home App.
  1. Download the correct firmware version on your computer (your laptop/computer must have an SD card reader) .
  2. Insert a microSD card into your computer’s SD card reader.
  3. Place the firmware file onto your microSD card.
  4. Insert the microSD card into your YI Home 1080p Camera.

Your camera should start updating automatically.

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