Phone app show battery not fully charged

I have a Kami wire-free camera, remove batteries and charged for 12hrs, inserted back into camera. The phone app show the batteries only have 2bars, not fully charge. How do I correct this issue?

Hey @yippi427 Thanks for coming to the community for more information! That sounds frustrating. It sounds like their may be an issue with the batteries or the charger itself.

I recommend contacting our support team at www.kamihome.com/contact and they will help you with replacements.
Once you have a ticket number, please share it with me and I will do whatever I can to move things along.

Let me know if you have any other questions.

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