Hi, Please can you help. Outdoor camera was working fine for circa 1 year but stopped sending notifications so I tried to reset the camera but I cannot - I removed screws and pressed re-set button countless times. I have removed the YI App and reinstalled twice. I have removed the SD card and tried to reset but cannot.
When plugged in the camera shows a consistent Amber light but with occasional flashing Amber a few times, then a short voice message gets interrupted (message is indistinguishable), there is a clicking sound, the camera flashes blue for half a second simultaneously when it does this before returning to the continuous Amber light again. The cycle continues.
I’ve also tried a manual firmware update but it does not work and probably because the message states This process only applied to devices without an SD Card (which of course does not apply to the Outdoor 1080p).
Thanks for your help.