I can only see alerts when I open my Yi app. Is there any way to have them show up on the phone so I don’t have to open the app to know they are there?
Hello. This can occasionally happen very randomly for some customers. I too have had this in the past.
Usually the notifications start again on their own with no customer intervention. It could take up to 48 hours. Sometimes I’ve seen a week.
Please give it some time and if not returned respond on this thread.
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Thanks @YorkshireUser!
@Jerib Keep us posted. If this continues, let us know. Many thanks for your patience and for coming to the forum for more help!