No Alerts on Windows PC app

Alerts are not being picked up by the Windows PC App. This started a few days ago.

Alerts are there on the android phone app but will not download to the PC app at all.

There is also a bug on the phone app when deleting the alerts. Sometimes the delete does not work and the same alert is still shown or even downloaded again.

Hi, we would like to fix this. As we don’t have your email address, can you please write to us at so that we can help you better. We look forward to your email.