Motion detection coming on by itself

I posted this on an old thread 5 days ago with no response so i thought I would create a new one. My cameras that I have had for years are seemingly randomly turning on motion detection. I can’t have motion detection on with 3 dogs on the property. They are currently unplugged because I was afraid someone had gained access. I have read about issues whereby motion detection turns off but not on by itself. Is there a know issue with motion detection coming on by itself?

Hey @Shirl2ben,

Firstly, we sincerely apologize for the troubles you’ve had with the app. We’d be happy to take a look into this for you, please contact us at
Thank you.

My cameras were doing the same thing last week. I had to turn off motion detection randomly. Weird.

Mine are doing the same…what gives? I thought someone was in my account too. I updated my password and it hasn’t happened since…but if it’s a device thing can someone please advise?

I’m having the same issue with motion detection being turn on all my cameras, not by me.I when into each camera setting and turned the motion option off. They have been ok for now. Maybe a software update causes this issue.