Mobile APP crashed

App kicked me out.
Tried to log back-in but password fails to work - ‘Invalid data format please try later’
Try to use ‘forgot password’ but after adding email there is no code to tap (app is just hanging).
And now I have no access to cameras or security of house remotely!!
More unnecessary unexpected and unexplained inconvenience from YI.

Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at and share as much information as you can. We will definitely investigate your case. Thank you for posting!