I have 3 Kami Wire Free Cameras that repeatedly lose the network connection.
Once reset, and setup they have a very good network connection, I have 3 wireless indoor cameras on the same network and no issues. The signal is very strong throughout the area they are installed.
I have them all on the newest firmware, and all three have the same problem. Reset, pair, work well, then lose the connection, with the only remedy i can find is to r
eset them.@typod These Kami wire free cameras are outdoors, the Wifi requirements are way more stringent,
Here is one wifi extender for $19 and is best seller, i had the exact same issue and the wifi extender helped.
Im using a Nighthawk R7000 and a Nighthawk EX6400 Mesh extender. Using diagnostic tools the wifi signal is extremely strong in the area of the cameras.
I did however believe the router was dropping UDP packets as that is apparently an issue with Nighthawks and certain peripherals. I since switched all the cameras to a google wifi network, theyre staying online for the tie being, but still no alerts, nor cloud uploads. Very frustrating.
@typod if the camera are remaining connected you should get the alerts and the cloud preview, can you please share your camera settings screen shot and cloud page of Kami Wire free camera, what type of plan did you purchase for Kami ?
If you have issues please reach out to support@yitechnology.com
Hi,
@typod I was able to locate your email to our customer support. I will address your concern in that email thread regarding the connection issue.
@Patrick seems he has resolved the connection issue now he is not getting alerts or camera not detecting motion
