Kami outdoor camera hardware fail?

received a new Kami outdoor camera, but i think i have some issue,
if you look into this video, camera never focus, only when put very close to object.
some type of Image blurry.
Latest firmware installed.

Hello. Have you checked that the plastic foil on the lens is removed? If you have and it’s not on I would engage your retailer for a replacement.

But check the front of the lens first for the clear film.

yes, plastic has been removed, and lens are clear.
seems issue with the lens hardware. :worried:

I would say it is faulty then. You could try a reset of it. But since it is brand new ask for a replacement.