Kami outdoor camera hardware fail?

Hi,
received a new Kami outdoor camera, but i think i have some issue,
if you look into this video, camera never focus, only when put very close to object.
some type of Image blurry.
Latest firmware installed.
video:

Hello. Have you checked that the plastic foil on the lens is removed? If you have and it’s not on I would engage your retailer for a replacement.

But check the front of the lens first for the clear film.

yes, plastic has been removed, and lens are clear.
seems issue with the lens hardware. :worried:

I would say it is faulty then. You could try a reset of it. But since it is brand new ask for a replacement.

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