Kami Cloud download video

Hi there – I have clips stored in the cloud, but whenever I try to scroll over to select them, the Android app crashes. I’ve tried re-installing the app, but no help. Is there a way to get to the saved videos without going through the phone app?

Hello @dgrogan! Welcome to the forums!

Are you using the YI Home app or the Kami Home app? And what Android version are you using? If you don’t have other mobile devices to install Kami or YI Home app, you can try the PC version. There’s also a Mac OS version, here’s the link: https://kamihome.com/firmware/
Hope this helps!