I have been using YI/Kami security cameras for close to eight years now. I’ve turned countless people to the brand, pretty much everyone in my family uses them. My cousin just bought a house and as a housewarming gift, my dad wanted to buy her the four pack that is offered on Amazon. We know that when she uses them she would likely also buy the dome models as well.
Just a few weeks ago, I started noticing splash page ads when opening the app. I thought it was a glitch from another app when I switched to look at my cameras. To my dismay, it’s the Kami app displaying the ads. It is an annoying, not to mention very cheesy move to open a security camera app to show someone the cool features only to get spammed by some weird ad as if I was opening Candy Crush or some other free-mium game. I read another complaint about it on your community board where you only responded to pay some subscription to eliminate the ads. No thank you, I’ll just move to a different brand and suggest them from now on. I will admit that it was good while it lasted.
We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without any ads.
Please contact us at https://www.kamihome.com/contact so we can further assist you.
I’m doing the same! I have 5 of these cameras and just went back and the sellers page ( different models & different sellers) & updated all my reviews to one star & warned others about the ads.
This is disgusting what they did!
I have been using the camera’s and actually bought a new one. I have always been able to see my videos without having to subscribe to the cloud and now the ad shows up and I can’t get out of it. If I can’t get rid of the ads I’m going to throw the cameras away and get a different brand where I don’t have to subscribe.
FUCK yi home
Stop stupid ads.
I will sue yi home for any emergency delay
The Yi Home app is unusable due to a recent update, which many users report is caused by intrusive ads and issues with viewing recorded clips. To fix this, you can try several solutions, including using an ad-blocker or private DNS, creating a shortcut to bypass the ads, or switching to the Kami Home app.
Common issues and solutions
Many users report frequent, non-skippable ads in the Yi Home app.
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Solution 1: Use private DNS : On Android, go to Settings > Network & Internet > Private DNS and set the hostname to
dns.adguard.com. After changing this, restart the Yi Home app. - Solution 2: Use a shortcut (iOS) : Create a shortcut that toggles airplane mode on and off immediately when you open the app. You may need to tap “Reconnect connection” to refresh the feed.
- Solution 3: Use a third-party ad blocker : Another user on Amazon suggests using an app like AdSpamBlock, which slowed down the opening but eliminated ads.
- Solution 4: Disable auto-updates : On Google Play, you can try disabling auto-updates for the app and opening a version that doesn’t have ads. The exact steps can vary, but some suggest disabling auto-updates via the three vertical dots in the app’s menu on Google Play.
Fuck yi home app. stop stupid ads
Why You Shouldn’t Buy YI or Kami Cameras in 2025
These ad are not only intrusive, they pose a serious possibility of danger. If I get an indication that someone has approached my house and I can’t get my camera open, it may lead to injury or even death. For this reason I have contacted an attorney and there may be a class action lawsuit coming your way.
Un-happy YI customer.
yeah, for sure.
Do you guys understand or not. All those pushed ads only annoy your customers.
surveillance camers users don’t care about those stupid ads at all.