The PC app DOES do this and it is a pain.
We should have an option at least in case people would like it to stop to save bandwidth.
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The part I don’t understand is why YI cares how we use the app. I would assume, but maybe I am wrong, that the app is streaming video directly from the camera. That is, it’s not putting extra bandwidth on the YI servers. If that’s the case, why does YI care? Are they suddenly the bandwidth conservation police? I’ve heard these stupid explanations from supposed YI employees or ambassadors for years – “the app was not meant for continuous monitoring.” Who cares what you intended it to be for. Many of us are engineers / DIYers and are always looking for ways to creative new uses for existing products. You should embrace that.
I usually assume that companies act in their own financial interest. And in this case, I’m trying to understand how continuous streaming impacts YI financially. They actually went out of their way to code in an activity detector so they can shutoff after 30 minutes! What was the ROI on that snippet of code? Are you saving money somehow by preventing continuous streaming? Maybe I’m missing something.
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It is pretty ridiculous. I just sent another post about it. If it wasn’t meant to be used as a surveillance tool why did they add the “group” view? I use this for area surveillance of 4 cameras. This feature screams live monitoring.
My big issue is that when it pauses on mine I no longer get notices or recorded video.
I can not un-pause. It just sits saying “connecting” and nothing happens so I have to shut down and restart the app, log in and then log in to the cameras.
The other thing is this. The Android app or the iPad app do not go to pause so why the PC app?
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It is 100% a money thing. My bet is any day now we will need to purchase a subscription in order to actively monitor all cameras. At which time I will be replacing the firmware and ditching Yi software all together.
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it should be easy task to remove this limit
one line of code and its gone
please make it done as soon as possible 
i wanna buy more cameras from yi home for my home but this 30 min timeout thing stops me from doing that
because i work all night and i look at my cameras all the time
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please solve this issue,
i have alot of criminal activity at my neighbourhood recently and when im at work i put cameras at display
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I’ve been using mine on my desktop for a few years now and once last year it went into the pausing mode for about a month. I almost ripped them off the wall and went with WYZE, but then they started working again, all day long, no pausing… even when I was gone for 12 hours. Now all the sudden, a year later, I’m back to pausing again. It does me absolutely no good to have security cameras if I can’t monitor them. I mean, YI, you can fix the issue or it seems like a ton of us will be switching systems… I don’t know.
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if they will fix this problem i will buy more cameras
so they are losing money
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Mine constantly pause, it is pretty ridiculous. Users have been asking for this to be fixed for years.
Support periodically come on and says “gee, we had no idea” but nothing gets done.
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I would like this to be fixed as well. I leave a desktop computer running with several cameras to view and I have noticed for some reason if I leave the computer on overnight it does not pause all the time. But I can be sitting on couch during the day and every 30 min or so it will pause. It makes no sense. It would benefit me as well if the pause could be disabled.
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It is by design as I believe Yi say the cameras are not intended to be viewed over the Internet constantly. So in theory there is nothing to be fixed but for you an improvement could be made by allowing such.
However the impact on internet services and the backbone of Yi would be huge - it sounds like you could do with a traditional style CCTV system rather than an IP camera set up.
May of 2021, is there any update on this? My camera monitoring app (Windows) keep standing by… When will this be resolved?
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Hello. There is currently no way to keep the desktop monitoring app continually open. This is by design. I’m not sure this design will change in the near future.
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Thanks for your feedback @Zushikikato I will bring this up with our team but right now, its not on our roadmap. I’ll keep you posted if that ever changes.
Stay safe and be well!
Please remove the timeout timer on the desktop program. I live in a high theft area, and survey the camera a lot. Most of the time I cannot get to the computer to click on the app to prevent pausing. Very annoying, almost to the point i am going to get rid of the cameras. I made an account on here to hopefully get this resolved.
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Thanks for joining the forum @dragonfist I am sorry to hear you’re having challenges with the desktop app closing. I will report this to our team and see where we are at. We have been heavily focused on improving the mobile app. We are working to improve the overall experience for all!
please fix the auto pause 30 minutes issue. I have 15 cam install in my business and every 30 minutes I have to re-connect the cam. it’s very frustrated. please help.
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Hey @JIMMII777 That super frustrating. Let me take a look and see what we can do. I will prep you by saying our team has been heavily focused on improving the mobile app. I dont believe the PC app is on their radar just yet. But, I will prep them and see what we can do.
Weird, I tried the Kami PC app 1.0.0.0_202003271500Intl on W8.1 with Yi Dome Guard (wired RJ45), after an hour still going. Move the camera so it wasn’t getting an activity and 3 hours later still going!
Interesting feedback @anyone ! Thanks for sharing with the forum. @JIMMII777 Have you tried the Kami PC app under the same conditions?