Iphone 13 unable to access cameras using 3 network

hi im unable to access the camera using my iphone 13 on the 3 network - this is meaning i cant see the cameras when out and about - I see a few posts on this is there and update on when it will be fixed - I cant use 3g as suggested as the phone only has 4 and 5 g - thanks

Hi, we would like to fix this. As we don’t have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better? We look forward to your email.

hi thanks for geeting back to me - I followed the link to https://www.kamihome.com/contact but when i click on the link to contact support nothing happens - can you help, please