I'm having a problem viewing my alerts? I have a card in the camera but it still will not let me view

I’m having a problem viewing my alerts? I have a card in the camera but it still will not let me view anything that the camera alerts? it says I have to pay for the cloud subscription I hope this is not true? I wanna view it just from my card thanks for your help.

Hey,
Apologies for any difficulties you experienced. We’d be happy to take a look into this for you, please contact us at https://www.kamihome.com/contact.
Thank you.

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