How to Contact Customer Support?

Does anyone know how to contact Customer Support? Emailing results in no responses. Thanks!

Hello. The email support is the only way. If you have a reference number add it to this thread @Steven_Kami may be able to help.

I have also sent several emails over the past couple of weeks to support@kamihome.com and haven’t received a response at all. Not even a confirmation receipt email from them. Is their email system working? Are they working? It’s hardly customer support if no one is responding in a timely manner or acknowledging your communication. :frowning:

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Have you tried this system ?

https://kamihome.com/customer-support

Well, now, how would I have a reference number? I haven’t received a reply to my direct emails.

Still no response from your company. I have sent 4 emails - here is a number that was sent with the canned response 559758 -and created two community posts. I feel like the next logical step is to consult with the Better Business Bureau. All I need to do is return my purchase and buy something else. This is absolutely a waste of time. Here’s an order #YI-31019.https://forum.yitechnology.com/u/steven_kami

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