Does the Dome U Pro have Navigation Controls on the PC? I have 2 Dome U Pro cameras and have no Control options on the PC. I see that I do on my 1080p and 720p Cameras. Both Dome U Pro cameras are updated to the Latest Firmware.
Hello. My understanding is the Windows app does not. Does your mobile app have the controls?
It has controls for older Cameras not the new Dome U Pro. I can controls on my Android and iOS but I want to open the multi camera view and control them on a Bigger Screen.
Hey @hammerhead13 Thanks for coming to the community for some more information.
Can you send us a screenshot of your app screen for the camera? You should have controls for the camera in your app.
what @hammerhead13 said that he doesn’t have control in pc desktop software to pan and tilt the camera.
Here is a Pic of what I’m referring to. I have 4 Cameras. 2 Dome U Pro, 1 1080p & 1 720p. The Dome U Pro do not have Controls on the “Windows” App. The 720p & 1080p do. I have it set to a 4 cam Grid to see them all on a large Monitor. Can only control 2 Cameras with PC.
So there is no update on software @hammerhead13 until now, yes ?
@Steven_Kami new update maybe ? why new product - getting less function than the old one ?
Hello @Handri and @hammerhead13 Thanks for sharing the screenshots. I apologize for any inconvenience. They should all have the same functionality as the older cameras. Let me find out more and get back to you all.
I just added a Dome Guard camera and the control button does not show up on the windows app for this camera but does for my others. What was the outcome of this post? Thanks.
I didn’t even know the PC app supported such features, have four cameras including the Dome U Pro and Dome Guard without those controls. Chances are good that if it hasn’t been added after 7 months that it’s not going to happen.
This was something I inquired about back in Aug '21. I gave up on them adding that for the PC for the Newer Cameras. It’s there for the older 720p & 1080p Cams I have but not my Dome U Pro Cam.