Delete Alerts on 1080p home camera

I have a 1080p Home Camera that has acquired many alerts. Is there a way to delete them all at once or only one at a time?

Hello. Which alerts do you refer to? The in app alerts or the alerts/notifications generated by your device?

If you mean the app. If you enter from the home screen ‘Welcome Home’ and tap the Alerts option at the bottom. Ensure towards the top ‘All Products’ is selected and then top right tap the pencil icon.

You can now select which alerts you wish to delete.

You may have to amend the date to see older than today’s alerts. And my understanding is that once the alerts are deleted they are gone for good from the cloud. Of course if you have recording to the SD card it should remain on that.

I take it there is no way to delete all alerts (over all days) without having to go day by day?

Hello. No it’s either select all or individually.

Categories