Cameras suddenly disappeared from my account, need to reset it

I have paired a CCTV camera with the Yi IoT app for Android. One day the camera suddenly unpairs with the account by itself without any human input. I cannot repair the same camera again, it does not detect it. Is there a way to reset the YI Cameras to factory defaults? Because I attached some of them high up into the walls that cannot be reached without a ladder or support. Thanks!

Hey @fadhil9niaga What camera model are would you like to reset?

And, welcome to the forum! We are glad to have you around :slight_smile:

Is there any reason why my SD card not appearing when looking at footage after looking at other cameras the SD card show up this has just started to happen thank you
shireking

Can you send me a screen shot of the behavior to share with my team? Thanks @shireking

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