App not working!!

Cameras in 2 different locations… not able to access any of them via wifi or cell, message is “network error” and “invalid format”
What gives???
Last message is an authentication link has been sent to your email
Tried deleting the app and re-installing, message is network error and invalid data format.
What gives???

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at We’ll get you up and running.