Android Users - Unable to share video clips

Yi / Kami is aware of issues where Android users are unable to share video clips. This is under investigation.

From @Steven_Kami

Hello All,

We are currently working to solve the issue in regards to video clip sharing when using an android device. We apologize for any inconvenience as a result of this.

Please know we are working diligently to resolve this problem.

Thank you for your incredible patience. We rely on the forum for so much. We greatly appreciate you all.

Yes. Been like this quite a while now. Months. One needs to download the clip and then share rather been conveniently send directly

Hello incredible forum members - thank you for your patience while we fix a the issues those have had sharing clips through WhatsApp and other methods with your family and friends.

Our team has isolated the issue and are on the path to a correcting this error. We are currently testing and improving the new logic.

Testing to confirm all is well takes a little but of time. Our next app update is coming Monday and this will be addressed and resolved. I will remind everyone to update on Monday but wanted to keep you all up to date on our progress.

Thank you for your patience. We really appreciate your help.

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