I currently have 3 cameras active on a cloud subscription service. I just added a new camera with the iphone yihome app. The camera works fine but it has no option for adding it to the cloud except for doing a new subscription. How do I add the camera to an existing subscription?
Must be an issue for support. Seems like a very straightforward process to add a camera to the cloud service via the app, as there is a setting and then add function. The problem in my case is that when I go to the new camera to add it to the cloud it says ‘you do not have a cloud subscription, you must subscribe first’. So it won’t let me add the new camera to my current subscription.
Oh, I see now, went through the process again and got it working!!! Thanks for the help.
You’re very welcome My cloud service Has not been working since the third of this month and I have had no contact with anyone and I have been trying to relentless since the third still no help can you help me
Hi @Home81, very sorry it has taken to long to resolve your issue. I just passed your support ticket over to our head of support.
First of all when you pay for it you should get the code i have yet to receive such code. SAME THING HAPPENED LAST TIME !! NOT SURE WHY I KEEP COMING BACK