Hello. Since I installed a new camera today I can’t view the 6 seconds free video in case of detection. I have updated the app but no change. How can I solved this problem. Thanks for your help
Hey @Frank Welcome to the community! I am sorry to hear you’re having issues.
Have you enabled your detections for motion?
Are there any connection issues?
How far is the camera from the wifi router?
What version of the app do you have?
Hi, I have same problem I got notification and I see the video but Im unable to view the motion for 6 seconds.
Is like I have no 6 seconds free but I need to subscrive a plan.