1080P YI IOT Smart Camera (xy-r9820-k2)

Community Support
#1

Hello!
I need firmware for this camera, help.

1 Like
#2

For advice on this contact Customer Services

https://kamihome.com/contact/

#3

Please contact our support team at the address suggested above. Many thanks for all your patience

#4

Nobody answers in the chat

#5

Hey @LeyniAlex - I am going to send you a direct message on the forum to gather a little more information. Thanks for your patience…

#6

Friends! Can’t anyone just upload a file here? Technical support has sent an archive in which a bunch of files, none of them flash this camera.

#7

1
1741×101 13.7 KB

#8

Hey @LeyniAlex Can you send me your ticket number? I want to take a look at the ticket and ask some questions to get this resolved for you.

Many thanks for your patience and understanding.

#9

Hello!
I made a request 20.08, but there is no answer. My request 556655

#10

My camera has not been working for more than a week and no one can post the firmware here, do you have it for these cameras at all? Can the camera be thrown away?

#11

Where are you located @LeyniAlex? That will have an impact on where your support is coming from.

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