Duplicated subscription

I need to know how to contact customer service. I duplicated my subscription by accident and now I can’t get my cameras to record or let me watch the playback.

Hi Kimberly, thanks for joining the forum. Sorry to hear about the technical difficulties you’re having. I just sent you a private message to get some contact information. Once I have that I’ll create a support ticket for you and someone from customer support will reach out as soon as they can.

Good luck with that. I have not been helped in over 10 days. I finally just cancelled my subscription through Apple. Now I don’t know what to do because I want the subscription but I’m afraid it will do the same thing. Their customer service sucks. No one gets back to you and no one ever answers except for Kami Mark and he doesn’t know how to fix it.